Not satisfied with your pedal?

If the pedal is not working as expected, please let us know at support@khdkelectronics.com and we will assist you with technical issues.

Still not happy with the pedal? All good: If the pedal is in a brand new condition, we are happy to offer you a return label. Just ask it from our customer care support@khdkelectronics.com

Please note that we are unable to offer refunds, replacements or exchanges on pedals that have been tampered with (backplate unscrewwed) or visibly used.

You can return the items in the same package you got them or use another box, but please pack the items carefully to avoid them breaking during the transportation. Remember to add your details inside the parcel and information about if it's a return or an exchange. 

All returned products will be examined upon receipt. We will process your return as quickly as possible and will notify you by email once your refund, replacement or exchange has been processed. Please note that delivery charges are non-refundable. Without exception, we can’t accept returns on open or used pedals, unless they were faulty. We are not responsible for lost goods in transit.

 
RETURN ADDRESS FOR NORTH AMERICA SHIPMENTS

KHDK

986 Bosworthfield Road

60010 Barrington, IL

USA

RETURN ADDRESS FOR SHIPMENTS OUTSIDE OF NORTH AMERICA

David Karon

U Letenskeho Sadu 6

170 00 Praha 7

Czech Republic